i logged into my account , there is one book in my bookshelf. for to read offline i'm not able to download the book. so that i'm only accessing online, but i wanna download - it's not downloading what should i do? (cadcim india) ... here i'm attaching what is happening .. my account is verified and there is no textbook in my acc…

The app update yesterday keeps force closing shortly after running the app. Uninstalling and reinstalling does not help. The problem is on all my Android devices.

Since the last update the app keeps crashing when I open it.

This was the best tech support I have received in years. You were able to address the problem I stated directly with asking questions first like, "is your computer plugged in?". Thanks again for your rapid response which spoke directly to my problem.