I have a problem trying to install AHA ebook reader in my reader. the problem was resolve quickly thanks.

Hola, instalé la aplicación (versión 5.2.0) para leer los ebooks de la American Heart Association (AHA) en la computadora. Tengo problemas para leerlos porque una vez los descargo los leo sin problemas, pero una vez que cierro o me desconecto del internet, y luego abro nuevamente la aplicación ya no están disponibles y debo descargarlos nuevamente…

Whenever I try to open the program, it gets stuck in the Opening window. I can even write in the copyright paragraph.Is there any solution for this? I've had this trouble for several weeks.

To whom it may concern,I would like to suggest you to add split screen support for the iPad app. I use it to study medical books, but I frequently have to search the web for more details on certain words/pathology etc. It would be very useful to use the new split screen option in iOS to have both the reader app and Safari (for example) on the scree…

To whom it may concern,I am contacting following a previous ticket you didn't answer. Following iOS 10 update, the iPad iPublishCentralReader app won't allow to change the font size in the ebooks.Here is the link from which I downloaded the ebook https://www-elsevierelibrary-fr.docelec.univ-lyon1.fr/product/neurologie74674. It is the &quo…

Hi,I just upgraded to iOS 10 and now the font size in your app stays small (very small btw). Can't seem to able to change it. The settings won't so anything (it stays small). It makes reading very difficult. Please fix this asap because your app is my main learning support. Fyi, everything worked fine in iOS 9.Thanks for your help and thi…

The content isn't text-to-speech (TTS) accessible.This needs to happen ASAP (basic accessibility shouldn't be ignored).

I'm only using this reader because I have no choice. Is the reader AHA is using for its books. I has no text to speech, pages can only be read either single page or side by side. No top to bottom (flip over flow). No multimedia support. I'm only using because I have no choice but I'm contacting AHA to complain about how limited unimp…

Hi, I downloaded iPublishCentral Reader from http://www.elsevierelibrary.fr/ to read offline médical books. But I cant log-in 'cause the site url is not available. I would like to know if their was a way to access offline to the catalog my school paid for.Thank you for your help

i logged into my account , there is one book in my bookshelf. for to read offline i'm not able to download the book. so that i'm only accessing online, but i wanna download - it's not downloading what should i do? (cadcim india) ... here i'm attaching what is happening .. my account is verified and there is no textbook in my acc…

I cannot download the 3 ebooks I purchased.When I click on download, i go right back to the login page.I've tried everything, my IT guys says it's not on our end.I send an email and get an notice that someone will help me within 24 hours.Then i get the response that tells me to call a number, I get a message that says leave a message (I a…

Question is in the title.Thank you in advance

I'm wondering if your written material on the support site, support.ipublishcentral.com, is wrong when it says there are phone-support hours until 8:30p ET, since my call went directly to v-mail.Thanks for any response...

al descargar el libro no logro ver ninguna figura del ebook

there's no file to download under iOffline 3.3.0 category, is it normal ?? i'll need it for reading the e-books from my university offline...

I was shopping on mh-ebooks.com and recently registered my new account.I did not see any purchase button (add to cart list) on all products.How to purchase them online?Thanks,Tim Stark

i bought an ebook fromwww.mhprofessional.comthe email and the ebook download area don't have an active link it showSKU Not FoundOrder OMT-600001-0330070

the icons say 'call us', have a phone icon and a headset icon....a contact us tab, too...but no number.

Why no preview is available from mh-ebooks.com ??

Text highlighted in the ipublish central reader becomes grey and fade into the background. So the effect of highlighting diminish.

The app update yesterday keeps force closing shortly after running the app. Uninstalling and reinstalling does not help. The problem is on all my Android devices.

Dear Sir or Madam,please update your iPublish Central app to show both retina-grade book covers as well as retina-grade SHARP and crisp text. I'm reading on an retina iPad mini and it is unbearable for your eyes.Furthermore I am not able to login to my elsevier institute account. Please fix.Thanks

Good afternoon,I purchased several ebooks from you (Vibrant Publishers) in July and because I recently bought a new computer, need to redownload them.When I try to login to iPublishCentral Reader, I use the following authentication:Normal User/Institutional User:I select “Normal User”Site URL:http://ebooks.vibrantpublishers.com/Username:peterhsPass…

I have contact CS through the chat service. I was very impressed by the professionalism of the gentleman that helped me 10/21/2013 9:50 SAT. First, I didn't need to explain the problem, he fixed the issue in a professional experienced manner.

Since the last update the app keeps crashing when I open it.

I just downloaded the Crimson Romance App to my ipad. I also downloaded some books. The font is so tiny, & I am unable to enlarge it. I contacted Crimson Romance & they told me to contact you.Is there away to choose a font or enlarge it? Otherwise I might as well just download yr books to iBooks. But the idea of all yr books in yr App would…

1) Add a feature to the eBook edition to have sizable fonts.2) For the HIMSS book, add the advance page icon at the bottom right corner, which is already a feature with the iCentral Reader App.3) Allow the accessibility feature of the iPad app to turn text into speech.4) Synch up the ipad edition of the eBook to sync to the Mac edition of the eBook…

This was the best tech support I have received in years. You were able to address the problem I stated directly with asking questions first like, "is your computer plugged in?". Thanks again for your rapid response which spoke directly to my problem.

It would have been more convenient if it was possible to directly play the embedded videos from within, by clicking on the video label. The support is excellent , highly informative, and prompt.

There is no highlighting function on the iPad eBook app. Will you please add this feature? If there is a highlight function, please tell me how to access it, because I do not see it.

Brilliant help, it does not install with Google Chrome on a PC, but fine with Google Chrome on a Mac and Firefox on PC, as advised

I think the best thing is how fast I get a reply from the support team. I know I've only emailed them twice, but both times I was very happy with their timing and their help. There's no point in responding quickly and not giving the right advice! Thanks again, guys! Whenever I need help I know you'll be there :D

I appreciated the inclusion of follow-up actions in the answer to my question. Thanks.

Thank you for your support. I was able to log in and redeem my book thank to your help

Friendly and effective support. And the support staff were able to interpret my confusing request. Thanks.

i'm very thankful for your immediate response... thank you very much

Thanksd for a short and to the point answer. No jargon just what I wanted. Thanks also for the prompt response.

Thank you very much--it worked perfectly.

Clearing the browser like you said cured the problem. Thank you again for the help,

I didnt realize the user name and password were case sensitive and that was why i was having a problem. thank you