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No sounds from eBooks on iPad - Knowledgebase / Sesame Street - iPublishCentral Support Center

No sounds from eBooks on iPad

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No sounds from eBooks on iPad

On an iPad there are times when the Soft Mute feature gets activated, which can result in no sound coming from certain apps over your iPad speaker, even though volume is turned up and you can hear the sound with headphones.This Soft Mute “feature” mutes app music and sounds.In order to fix this, you need to follow the instructions below

  • Double tap the home button
  • Swipe from left to right
  • Tap the speaker icon to the far left
  • It should show “Mute Off” below the play button
  • Listen to app sound once again
This should fix the sound issue on iPad app.
 

Note: The following types of eBooks are available at the Sesame Street eBookStore:
  • Read: eBooks allow you to read aloud at your own pace.     
  • Read and Listen: Audio eBooks include fun Sesame Street audio narration, sound effects, and music.        
  • Read and Watch: Animated eBooks bring beloved Sesame Street characters and stories to life in full-color animation.
The different types of eBooks can be differentiated by icons and descriptions provided next to each eBook on the "My Bookshelf"
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Comments (2)

ronstorey@ronstorey.com
My iPad is running 6.1.3 iOS and the button on the left is for locking the orientation and not muting the sound. Also I do not have sound on only one of my ebooks and not all of them. I did open the volume panel with the ebook open and I still was unable to get sound.
Roshan
When you double tap the home button and swipe to the right at the bottom of the screen - do you see the round button on the volume slider next to the Music Icon

Alternate: Go to Settings and change the function of the Side Switch from "Lock Rotation" to "Mute", then toggle the side switch. This should fix most common bug with the lock rotation switch.

If the problem still exists, Please re-start the iPad and access the app.

- See more at: http://support.ipublishcentral.com/kb/articles/14-audio-books-no-sound#sthash.U22xgFQg.dpuf

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