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I have trouble updating or installing my iOffline installation. - Knowledgebase / iOffline - iPublishCentral Support Center

I have trouble updating or installing my iOffline installation.

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iOffline requires Adobe AIR to run. Unfortunately, you might have  version 3.4  installed which has a bug that prevents iOffline from getting installed or updated.

While Adobe is fixing this bug, as a temporary workaround you can get iOffline to work by downgrading to Adobe AIR v3.3. This is an easy process:

Windows:

  •     Go To > Control Panel > Programs and Feaures (in xp:  Add or Remove Programs)
  •     Select "Adobe AIR" and uninstall the runtime.
  •     The link http://helpx.adobe.com/air/kb/archived-air-sdk-version.html allows you to download and reinstall the previous (3.3) version of Adobe Air.


Mac:

  •     http://helpx.adobe.com/air/kb/archived-air-sdk-version.html to uninstall the current version (Double-click the "Adobe AIR Uninstaller", which is located in the /Applications/Utilities folder)
  •     reinstall the previous version of Adobe Air Runtime.
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