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I cannot see the additional purchases that were just made on my Bookshelf. - Knowledgebase / iPad - iPublishCentral Support Center

I cannot see the additional purchases that were just made on my Bookshelf.

Last updated: Mar 20, 2013 by Roshan

If the newly purchased eBooks are not showing up on the Thieme Bookshelf app on your iPad,

Open the iPad app, Tap on the Bookstore icon.
Once you are on the screen,please tap on the Sync Button

If you are still having issues after synchronizing on the app, please click on the Account Tab and Sign out and quit the app.

Re-open the app and Login again with your registered credentials.

If this does not resolve the issue, please uninstall and reinstall the app.

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Author: Roshan
Date Created: Mar 20, 2013

Support Hours: 4:30AM to 8:30PM EDT